Frequently Asked Questions

Learn about our return policy, delivery times, and manufacturing process. Get answers to common questions about inspecting your order, shipping to Cairo, Giza, and other governorates, and our commitment to locally-made Egyptian products.

Can I inspect the order upon delivery?
You can absolutely inspect your order! Feel free to open the package and check the fabric, size, and quality with the courier before you pay to make sure you are completely satisfied.

When will I get my order?
We deliver to Cairo and Giza within 2 to 3 business days, and to all other governorates within 4 to 5 business days.

Where are the products manufactured?
We are proudly local! All of our products are 100% designed and manufactured right here in Egypt, combining premium local craftsmanship with the highest quality standards for you.